years ago, I remember having a coffee
meeting with one of my nonprofit
clients, Robin. I was going to be her
auctioneer in her upcoming event, and we
were reviewing all the details from her
previous event. At this point in time,
we had gotten so deep into her telling
me all about the the previous events
that our coffees were half drank, they
were lukewarm, we were completely
enthralled in our conversation.
After she shared everything with me, I
told her that one thing that became very
clear to me in hearing all the details
was that if we didn't raise her ticket
price for the upcoming event, she was
going to continue to not see the profit
she needed to be putting the amount of
hours into the event and to have her
board be happy with how much they
raised.
In that moment, the feeling of
disappointment and dread in her was
almost palpable. I could even see her
face change.
She looked at me after being silent for
a second and she said, "If we raised our
ticket price, then people like Shirley
wouldn't be able to come." She went on
to explain to me that Shirley had been a
longtime volunteer and supporter of
their organization. She had been there
for over 20 years. She was there every
time they needed to stuff envelopes or
be on the front lines or drive across
town to pick something up. And that
Shirley always had donated so much of
her time and she'd been at every single
fundraising event and was just such an
important part of the community and the
nonprofit.
The reality is is I've had conversations
like this one with Robin more times than
I can count. There are so many people in
our community and in our organization
that are so vitally important to us that
the idea of raising a ticket price and
excluding others is one of the most
painful things I've ever seen any of my
clients wrestle with.
As we get into this conversation, I want
you to know that I see you. I understand
how incredibly difficult these decisions
are. You have a giant heart and you care
so much about the people that you're
serving and the people who help you
serve. So, I completely understand that
this conversation is tricky and
difficult to have.
This fear, this fear of excluding others
is coming up and it's valid and
important. But we can't stop at this
fear. We can't stop and let this fear
make the decision for the ticket price.
We have to ask a completely different
question.
How do we still fund our mission without
excluding the people we love?
The first idea that we want to look at
is to maybe have
another client of mine has solved this
in a really unique way within their
community. What they've done is that
they have their gala ticket price pretty
high for an individual ticket. say was
$175 per ticket and then they had a
portion maybe 10 to 20% of their tickets
were pay whatever you can for the
tickets. This allowed them to attract
donors that have a high resource
capacity to buy their individual tickets
without excluding extremely important
members of their community like Shirley.
What they've come to find year-over-year
is they don't sell nearly as many pay as
you can tickets as you would think and
that the majority of the tickets
purchased are from those individuals
buying the $175 ticket price. After
doing their event for years, it's clear
that we're still raising a ton of money
because the majority of the audience
does have the means to buy a full price
ticket, but we are preserving that
inclusive community feeling at their
event by allowing some of the most
important members of their community
that can't afford a full price ticket to
still be there and pay whatever they
can. Another example of this is in a
school audience.
There's oftentimes we see that a parent
will buy tickets and then they have the
option to buy a ticket for a teacher.
This allows us to bring our teachers in
without our teachers having to pay the
same ticket price as a parent would have
to pay.
Another solution we have seen is a
sponsorship package where if you sponsor
at a certain level then you've funded a
certain amount of tickets for people who
can't afford the full ticket price
either. Now this entire idea is a
layered approach. It is allowing us to
have a high ticket price for the people
that can afford it and a lower ticket
price or a free ticket for those that
are still really vital to have in
attendance at our event but can't
necessarily afford it.
The reality is that you can't have your
ticket price do everything. It can't be
profitable and inclusive. You have to
look at one of these layered approaches
in order to accomplish both goals at
your gala.
The other solution here too is maybe
you're watching this video at a time
where you've already put your ticket
price out. It's already, you know, lower
than the suggested ticket price. It's
not something you can change at this
point. in order to make your gala more
profitable. If you check out the impact
iceberg here, what you want to do is you
want to build your fundraising
foundation more. So, you want to find
more plants and matches for your paddle
raiser so that you can still make a
meaningful amount of money without
having to change your ticket price. You
can also add more sponsors to the
bottom. But this is how you can still
keep your ticket price a little bit
lower but have a more profitable event.
Just know that your event night impact,
the very tip of the iceberg, won't be as
profitable because you have not brought
people in the door with a high resource
capacity if your ticket price is too
low. But this is a way to still make
your event profitable overall if you
focus on the fundraising foundation and
adding more sponsors.
The last really important consideration
for your event is that you have to have
a paddle razor. A paddle raiser is the
most inclusive fundraising opportunity
there is because you can get it down to
a level that everybody can donate. So,
make sure you do not skip a paddle
raiser.
To recap, I completely understand the
hesitation and the fear with raising
your ticket price. I hope that you see
that a layered approach or adding more
sponsors more to your fundraising
foundation and making sure you have a
paddle raiser are all solutions that can
help you raise a ton of money raise it.
To recap, I completely understand your
hesitation and your fear around raising
your ticket price. I hope that this
video has encouraged you though.
The last Okay.
Another important thing is that you
don't have to raise your ticket price
really high really quickly. It's
important to take a gradual approach
towards elevating your event.
To recap, I know it's nerve-wracking
to think about raising your ticket
price. You care so much about the people
in your community that you want to be as
inclusive as possible. And that's
frankly why you are in
I'll get this JR.
To recap, I know it's extremely
nerve-wracking to think about raising
your ticket price. I hope that seeing
this video has helped encourage you to
some of the different solutions when it
comes to including the most important
members of your community while also
making sure your ticket price is high
enough that your event will be
profitable. Remember that you can think
of a layered approach with an individual
ticket price and some pay as you can
tickets or having some other members of
your community buy some tickets, some
sponsors to buy tickets. You can also
work on your fundraising foundation and
adding more sponsorship dollars to make
your event more profitable. You can
gradually raise the ticket price year
overyear. And also by including a paddle
raiser, you have made sure to have a
fundraising stream that every single
person in the room can participate in.
To help you think about your ticket
pricing even more, download our free
goal setting and ticket price calculator
to help you look at all the different
numbers. And feel free to subscribe to
our newsletter so you can get more tips
like this to your inbox.
As always, we hope you have your most
profitable gala yet.